Outsource your call center - instantly

US based agents transform your customer service into 90%+ customer satisfaction.

• Clear your ticket backlog with a 24/7 customer support
• Reduce your customer service and BPO costs by 80%
• Launch on your Zendesk, Gorgias, Facebook, Instagram and TikTok in one click - no training or dev work needed

VIEW DEMO

Solving millions of tickets for hundreds of leading e-commerce brands

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"It was difficult for our team to respond 24/7 on social media but so important for sales. Within hours, Chatdesk was responding to messages and making Andie women happy!"

Rachel Thaw

Operations Manager

Real time, real human, and unbelievably efficient service

Support from Superfans

We find passionate followers of your brand, and train them to perfectly respond with your brand’s voice and policies from day one. We’ll even handle their hiring and scheduling. Learn more

Powered by Machine Learning

Our ML analyzes your previous support messages to create an ever-evolving, on brand knowledge base. Tickets get cleared faster and more successfully, all with less work from your team.

Happier Customers, Higher Conversions...

90+
NPS for Chatdesk teams

15%+
Increase in conversion on Facebook & Instagram ads

$1-3
Saved per ticket with Chatdesk

... All starting at $99 a month.

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Instantly supercharge your support.

• 24/7 coverage
• Average response time under 30 min
• Engagement on Facebook, Instagram, DMs, social ads, Twitter and TikTok
• Moderation of spam and negative comments
• Automatic ticket prioritization and tagging
• Full management of all Superfan hiring, training and scheduling
• Consistent brand voice on every channel

Handle every ticket without lifting a finger.

• Presale FAQs + product questions
• Order status
• Returns + exchanges
• Promo codes
• Cancellations + refunds
• Address + order changes
• Login issues + technical troubleshooting

How it works

1. Connect every channel in 1 click
   Instinctively integrate with all your platforms including Facebook, Instagram, Twitter, TikTok and your existing help desk, all with zero dev work or training needed.

2. We speak your brand voice, automatically
   Our machine learning scans through your previous tickets to create an on brand knowledge base. We then hire, schedule, and train real-life US based Superfans of your brand to provide 24/7 support in your brand voice.

3. Watch your sales and satisfaction grow
   Our dashboard provides real time reporting of ​​CSAT and revenue generated by our team, as well as actionable consumer insights on site conversions, products, and more.

Get the highest standard of support - with the lowest cost and effort.

Chatdesk

On brand and personalized from real US based Superfans
One click onboarding
Only pay per ticket, no upfront costs.

Secure, private, and always compliant.

SOC 2 Compliant

Our SOC 2 compliant software means everything we do meets (and exceeds) industry security standards.

Automatic Redaction

With Google DLP all customer information is instantly redacted. So everyone stays safe and secure - automatically.

"With Chatdesk, we've been able to ensure that social comments are addressed quickly and the prospects and customers receive the answers they need."

Katherine Dobbs
Customer Experience Lead

See the difference for yourself.

We’ll show you how Chatdesk can turn your tickets into increased sales and customer satisfaction.