Social media, email, and chat support from Superfans

We find passionate followers of your brand, and train them to respond with your brand’s voice and policies from day one. We’ll even handle their hiring and scheduling.

Taylor B.

I am a professionally trained barista who is looking forward to helping you fall in love with my favorite drinks!

"Chatdesk has given us a conversion boost of over 10%. It was a one-click setup and then instantly we had the Chatdesk Experts providing support responses that were highly accurate"

Wes Blundy
Founder & CEO

Your CX support team is ready to go in

just a week

With our already-established community of 6,000 CX experts, instant integrations, and personalized onboarding support, we make it easy for you from day 1.

Instantly supercharge your support

• 24/7 coverage
• Average response time under 90 minutes
• Engagement on Facebook, Instagram, DMs, social ads, Twitter, and TikTok
• Moderation of spam and negative comments
• Automatic ticket prioritization and tagging
• Full management of all Superfan hiring, training, and scheduling
• Consistent brand voice on every channel

Solve every ticket

• Presale FAQs + product questions
• Order status
• Returns + exchanges
• Promo codes
• Cancellations + refunds
• Address + order changes
• Login issues + technical troubleshooting

Get the highest standard of support

• with the lowest cost and effort

On-brand and personalized support from real US-based Superfans
One-click onboarding
Only pay per ticket, no upfront costs

Chatbot

• Impersonal and robotic
• Continual creation and refreshing of scripts, flows, and FAQs
• High engineering and development costs

Outsourcing

• Inconsistent and off brand
• Months of training for each new agent
• Training costs. High monthly agent rates

Happier Customers, Higher Conversions

90+ NPS for Chatdesk teams

15%+ Increase in conversion on Facebook & Instagram ads

All starting at

500 tickets per month

Only pay per ticket. No upfront costs and no hourly rates.

Secure, private, and always compliant

• SOC 2 Compliant
  Our SOC 2 compliant software means everything we do meets – and exceeds industry security standards.

• Automatic Redaction
  With Google DLP all customer information is instantly redacted, so everyone stays safe and secure - automatically.

"Amazing customer service is a pillar of our brand and Chatdesk enabled us to quickly provide tailored responses and maintain our unique voice."

Sophie Bakalar
Co-Founder

Get a free quote.

Schedule a quick demo with our sales team.