1:1 customer support for ecommerce brands | Chatdesk
1:1 customer engagement that actually scales
Win back customers. Drive repeat orders. Supercharge support.
10% +
conversion rates
70% +
reduction in CAC
90% +
customer satisfaction scores
Helping ecommerce brands grow
Hit your revenue goals despite constraints
Increasing competition, declining ROAS, and stricter sender guidelines make it tough to achieve your targets with one-to-many tactics. Adapt your strategy with one-to-one outreach to hit your goals.
10x conversion rates
Our one-to-one emails consistently surpass 10% conversion rates. That’s 10x the typical conversion rate of even top-performing one-to-many campaigns.
Reduce acquisition costs
Convert contacts you already paid to acquire into paying customers. This helps maximize your marketing efficiency across channels and tactics.
Win back lapsed customers
Based on customer history, our platform identifies those most likely to make another purchase. One-to-one outreach keeps these VIPs coming back for more.
Scale you.
Founders and marketers who have built brands largely through their own voice know the power of connecting directly with customers. And while that may have launched your success, the workload quickly becomes unsustainable.
We engage every customer the way you would yourself — if only you had the time.
Chatdesk scales:
- Your point of view
- Your voice
- Your standards
Not another tool.
The Chatdesk platform connects with your existing ecommerce and customer engagement tools to learn from your past conversations and orders.
Let's prove it with a pilot
Realize the value of 1:1 customer conversations right away with a free two-week pilot.