Clothing & Fashion Customers

Clothing & Fashion Customers

Trusted by innovative clothing & fashion brands

SAXX

"Chatdesk transformed how we approach our peak seasons. Handling thousands of customer interactions 24/7 in multiple languages, Chatdesk makes our busiest times feel like business as usual — only better."
Kaelyn Giesbrecht
Manager, Customer Service

• 20,000+ Support tickets solved
• 9.43% Ticket-to-sale conversion

Thinx

"With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our social channels and allowed us to maintain our brand voice. The Chatdesk team is also genuinely great! I really could not imagine a better team to support us!"
Alice Warren
Vice President of Consumer Intelligence

• 19K+ Tickets resolved
• 94% Responses in less than 90 minutes

Andie

"It was difficult for our team to respond 24/7 on social media but so important for sales. Within hours, Chatdesk was responding to messages and making Andie women happy!"
Rachel Thaw
Operations Manager

• 15%+ Increase in revenue from social
• 70% Improvement in response time

MiniLuxe

"Chatdesk has given us a conversion boost of over 10%. It was a one-click setup and then instantly we had the Chatdesk Experts providing support responses that were highly accurate"
Wes Blundy
Founder & CEO

• 10%+ Increase in conversion
• 90% Improvement in response time

Darn Tough Vermont

“Great and Timely Response from CS Team. Will recommend Darn Tough to all my Friends. Thank You.”

“Extremely fast response - on the weekend! Great resolution. Fantastic customer service. Thank you.”

“Slick and easy. Thank you so much for helping with the problem. Love your socks and service.”

• 95% Customer satisfaction
• < 1 hour Average first response time

Customer Feedback

"Chatdesk is the perfect solution for any company looking to scale their customer support service while preserving the gold standard of customer satisfaction."

Chayim Cohen

Product Manager, Under 5'10

"Chatdesk has been so helpful with our customer service - our response times are significantly lower. The agents are available 24/7, which is extremely helpful to us and our customers. Highly recommend!"

Regina Oh

E-Commerce Associate, WeWoreWhat

"Chatdesk gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!"

Susan Campbell

Director of Customer Experience, Vera Bradley