Chatdesk Case Studies for Pet Companies

Pet Companies

Trusted by innovative pet brands

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"Our highest customer satisfaction scores come from text and Facebook Messenger. Chatdesk helps us provide a seamless shift from phone calls to those channels"
Hernan Giraldo
VP of Customer Experience Ops
95%+
Customer Satisfaction
15%+
Reduction in phone calls
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"Amazing customer service is a pillar of our brand and Chatdesk enabled us to quickly provide tailored responses and maintain our unique voice."
Sophie Bakalar
Co-Founder
100%
Customer Satisfaction
90%+
Tickets solved by Chatdesk
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"Chatdesk helps us achieve excellence customer experience and has significantly reduced our customer support costs."
Kevin Nester
Director of Customer Experience
90+
Net Promoter Score
82%+
Cost Reduction
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